Privacy Policy

Fiona Terry is a trading name of K.A. Consultancy Ltd. providing osteopathy and other services.
This page is used to inform both website visitors and clients regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Services.
If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you and in the process of providing services and direct marketing where consent has been given.

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.


Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Service Providers

We do not and will not share your personal information without your explicit consent. If we use any third-party providers, we will only share your information with them after obtaining your explicit consent. Any third-party providers would also be obligated not to share your information without explicit consent. The only exception to this is where we are required to share personal information under the process of law. We use some third-party providers to process data, this includes but is not necessarily limited to: -

  • Paypal (used for the processing of payments, invoicing, receipts etc.)
  • Barclays Bank Plc. (used for processing of payments and banking)
  • Stilwell Gray Ltd. (Accountancy and Business Tax)
  • Microsoft (Business software, Email etc.)
  • Godaddy (webhosting, logs etc)
  • Google (Reviews, Web Analytics etc)
  • Facebook (Your comments, likes and reviews of our content and services)
  • Twitter (Your replies, retweets and likes of our content)
  • Trustpilot (Your reviews of our services)
  • Other providers not mentioned above who process data in order to facilitate communication, financial transaction processing, and other actions related to your engagement with our services and content.

In all cases only the information necessary to provide the services and content you require is shared with any third party. We do not share your information to third parties for marketing purposes without you explicit opt in consent and further more this is only for goods and services provided by K.A. Consultancy Ltd. and its subsidiaries.


We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. No method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security. We use the highest level of SSL certification available, setting the standard for data protection. We use Office 365 which has built in tools for security and protection of your data, including but not limited to GDPR compliance and data protection tools and management.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Where we provide services for children these are only provided with explicit consent by a parent or guardian. We only store the information necessary to provide the services and this is stored securely.

Sensitive Data

Where we have to store sensitive data, for example medical records, we use high security encrypted storage. We do not share sensitive data without your explicit consent, for example if you wish to consult another Osteopathic or similar practitioner, you may wish for us to share your notes with them. We would only share your notes with your explicit consent. No one inside or outside our organisation would have access to your sensitive information unless they have a need to that data in order to provide services to you that you have requested.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us. email